FAQ : DVD Orders | abbywinters.com

FAQ : DVD Orders | abbywinters.com

Welcome to the abbywinters.com Frequently Asked Questions. Here you can find answers to how our site works and operates, how to sign up as well as billing and account related questions. Browse our frequently asked questions, if you still can't find an answer you can try contacting us or post your question on the discussion boards.

DVD Ordering Questions

How will my DVDs be shipped?Top

We don't sell DVDs directly ourselves, but if you purchase them from our online vendor, DVDEmpire, they show their 'Discreet Packaging' here:

http://www.dvdempire.com/Exec/Cust_Service/v4_index.asp?site=1&tab=301

Can I order your DVD's without being a member?Top

Of course, just go to our DVD site and follow the links.

If you're an Australian company, why don't you sell DVD's to your fellow Australians?Top

abbywinters.com is an Aussie site, in that it manages the site from here in Australia, and it shoots Aussie girls. There are a bunch of reasons abbywinters.com lists its prices in US Dollars, and don't sell DVDs to Aussies:

  • Any adult material that is not rated by the OFLC (Office of Film and Literature Classification) that would be rated "X" (ie, most of the stuff on our DVDs) cannot be legally sold here. For the very few sales we would get from Australians, it's not worth the time, money and hassle of getting abbywinters.com DVD titles rated.
  • Internet infrastructure here is appallingly immature (and expensive) for the website itself. abbywinters.com delivers around a Terabyte a day, and it's unlikely any host here could handle that, let alone for a reasonable price, and anyway, that host would need to ensure all abbywinters.com stuff is rated by the OFLC.
  • Around 70% of our customers are American, less than 10% are Australian, so it makes sense to bill in the currency of the majority of our members (and host closer to them).

The US dollar is the simplest way to communicate to the majority of people what abbywinters.com Stuff is worth (not to be confused with what it "costs"). Most people have a fair idea of how much of their own currency makes up one US dollar - it's on the evening news each night, for example. Pretty much no one in the world knows or cares what an Aussie dollar is worth, however, and abbywinters.com wants to make it simple to buy from it, not try to educate the masses!

If abbywinters.com were allowed to sell directly to Aussies, it would not simply charge $28 Australian dollars for a DVD title (our DVD's are $28US). You would multiply the US dollars by the current exchange rate, and come up with something around $35 Aussie dollars (it'd also have to add on a percentage for the OFLC ratings issue, and getting bulk of abbywinters.com DVD's which are made in the US, shipped to it here in Australia).

So, no one gets ripped off (apart from abbywinters.com; it has to pay the transfer duties, but that's factored into DVD prices). In actual fact, abbywinters.com is one of the cheaper sites around on the internet, despite having absolutely 100% original content that is updated daily.

What abut region encoding and NTSC/PAL issues with your DVD's?Top

Our DVD's are encoded as "Region 0", which also means no regional encoding. They will play fine anywhere in the world.

Our DVD's are in NTSC format (as opposed to PAL or SECAM). Generally, any DVD player and TV purchased in the last few years will almost definitely play NTSC DVD's with no problem, but you should check BOTH your TV and DVD player manuals to be sure before ordering.

Do you have a catalogue of your DVDs?Top

We have an online catalogue, here, with trailers for each of the DVDs. We don't have a printed catalogue to mail to you, sorry.